If you don’t tell us you want to make a return, we don’t know.

It is your responsibility to request a return. Please note: Our returns policy is quite straightforward but there are a number of conditions that we ask our customers to comply with before applying:ġ. Items received with a post date 30 days after your requested return will NOT be eligible for refund. Returned items must be mailed within 10 days of when the RMA Number has been issued. When returning an item please obtain a ‘proof of postage’ receipt from the Courier. Please make sure all items relating to the product are returned, including manuals and cables.Ĥ. (If the order has been unpacked) re-package it to ensure that it is being returned in its original condition. Contact our Customer Services Team on 02476 369898 (or e-mail We will then send you an RMA number and returns form which needs to be completed and sent back with the returned item(s).ģ. This confirms your original order and gives us the necessary details to authorise the product’s return.Ģ. Please keep your order reference to hand. We ask that you follow these guidelines to help us process your return as quickly and efficiently as possible:ġ. On delivery you must inspect the goods carefully for damage as Inta Audio is unable to accept responsibility for damage in transit, shortage of delivery or loss of products unless the customer advises Inta Audio of such within three working days from the date of delivery. German - Für Lieferung Nach Deutschland erlaubt bitte 2-4 Tage

Music PC Systems - Please allow 5-7 Working Days build time (UK) 7-14 (Rest of the World)įrench - Pour la Livraison s'il vous plaît permet en France 2-4 Jours Non UK Mainland Addresses please allow 1-3 Daysĭelivery To Belgium / France / Germany please allow 3-4 Days Saturday delivery is available when ordered before 2pm (Mon-Fri)Īll orders below £39.00 will start as low as £2.99 depending upon weight and qty(s) (UK Mainland)Īll Delivery options will be available at the delivery stage in the checkout (please ensure you add a mobile number to your order for tracking) If you need your item faster we also offer a Priority Tracked service at £3.99 (1-2 days) or Next Day Tracked £6.99 The cutoff for same-day dispatch is 3:30pm but can vary at busier times such as Christmas.Īll orders over £39.00 will be delivered free via our standard delivery 2-3 days (UK Mainland)

Simply add the software to the basket and at the delivery stage in the checkout please select ' Digital Download - Software by email' as your delivery method

Wireless Music Streamers - Bluetooth / WiFiĪll software marked as 'serial download' or 'digital download' will be delivered via email within normal office hours.

Toontrack Expansion Packs - EZX / SDX / EBX / EKX.

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